Refund Policy

Last updated: 21 June 2026

This policy explains how refunds work at AutomationXpert. Real risk-reversal, plain English, no legalese where we can avoid it.

1 · 24-hour setup guarantee

2 · Lifetime plans (₹999, ₹2,949 founder, ₹4,999)

• 7-day full refund window from the date of payment. Write to us, we process within 7 working days.
• After 7 days, lifetime plans are non-refundable, but you keep access for life.
• If service is permanently discontinued by us within 12 months, we issue a full refund.

3 · Monthly subscription plans (AX Pro ₹2,499/month, Premium ₹4,999/month)

• Cancel anytime from your account dashboard, by WhatsApp message, or by email.
• No partial-month refunds. Cancellation takes effect at the end of your current billing cycle; service runs through the paid period.
• If you cancel within 24 hours of first payment and have not used the service, we issue a full refund.

4 · How to request a refund

Send one message to +91 98200 27850 on WhatsApp, or email rohstar@gmail.com, with:

• Your registered business name
• The registered WhatsApp number
• Payment transaction ID (we email it after purchase)

We respond within 24 hours and process eligible refunds within 7 working days to the original payment method.

5 · What is NOT refundable

• Payments to Meta for WhatsApp template messages on Premium tier (these are pass-through to Meta and non-recoverable).
• GST charged on your invoice (we have already remitted this to the government).
• Onboarding effort outside the 7-day window for lifetime plans.

6 · Chargebacks

Please contact us before filing a chargeback with your bank — we will almost always solve the problem faster than the bank's process. Chargebacks initiated without contacting us first may result in suspension and forfeiture of the refund.

7 · Contact

Refund queries — WhatsApp +91 98200 27850 or email rohstar@gmail.com.